Shipping policy

Shipping Policy

Last updated: October 29, 2026

At Kinora, we strive to make your shopping experience simple, convenient, and reliable. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are processed after payment has been successfully received.

Processing times may vary depending on product availability and order volume. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Destinations

Kinora primarily serves customers in the United States.

Available shipping destinations and methods will be displayed at checkout. If your location is not available, please contact us for assistance.

3. Delivery Times

Delivery times may vary depending on the product, shipping destination, fulfillment location, and carrier.

Because different products may have different shipping schedules, we cannot guarantee a specific delivery date for every order. Any available delivery estimates will be displayed at checkout or provided with your shipping information.

Please note that delays may occur due to weather conditions, customs processing, carrier disruptions, or other circumstances beyond our control.

4. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Any free shipping offers will be subject to the terms specified in the relevant promotion.

5. Order Tracking

When tracking information is available, it will be sent to the email address provided at checkout.

Please allow time for tracking details to become active after your package has been handed over to the shipping carrier.

6. Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order.

If you notice an error, contact us as soon as possible at kinorapartners@gmail.com. We cannot guarantee that changes can be made after an order has been processed or shipped.

7. Delayed, Lost, or Damaged Orders

If your order appears to be delayed, has not arrived within the estimated delivery window, or arrives damaged, please contact us at kinorapartners@gmail.com and include your order number and relevant details.

We will do our best to assist you and investigate the issue.

Nothing in this policy limits your rights under applicable consumer protection laws.